Effective Date: July 27, 2025
Welcome to Portugal Trip Guide.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website https://portugaltripguides.com, or interact with our services. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable laws in Portugal.
1. Who We Are
Legal Company Name: MOHAMMAD RATON SIKDER SOCIEDADE UNIPESSOAL LDA
Brand Name: Portugal Trip Guide
Website: https://portugaltripguides.com
Email: [email protected]
Phone / WhatsApp: +351 920 104 649
Social Media:
- Facebook: facebook.com/portugaltripguide
- Instagram: instagram.com/portugaltripguides
2. What Information We Collect
We may collect the following types of information:
- Personal Identification Data: Name, email address, phone number, nationality, and travel preferences.
- Booking Information: Chosen tours, group size, dates, and any other details related to tour services.
- Payment Details: Processed securely via third-party payment providers like Stripe or PayPal. We do not store your credit card information.
- Technical Data: IP address, browser type, device information, and website usage behavior.
- Cookies and Analytics: Data collected through cookies and similar technologies (e.g., Google Analytics, Facebook Pixel).
3. How We Collect Information
We collect data via:
- Tour booking and inquiry forms
- Newsletter subscription
- WhatsApp or email communication
- Cookies and tracking tools on our website
- Social media interactions
4. Why We Collect and Use Your Data
We use your information for the following purposes:
- To confirm and manage bookings
- To provide customer support and respond to inquiries
- To send updates or promotional messages (only with consent)
- To improve our website and services
- To meet legal and regulatory requirements
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Analyze website traffic
- Enhance user experience
- Provide personalized content and offers
You can manage cookie preferences through your browser settings. We also use:
- Google Analytics for user behavior insights
- Facebook Pixel for advertising and remarketing
6. Who We Share Your Data With
We do not sell or rent your data. We may share your data only when necessary, such as with:
- Tour guides or travel partners to fulfill bookings
- Payment processors for secure transactions
- IT and marketing service providers
- Government or regulatory authorities if legally required
All third parties are GDPR-compliant and contractually bound to protect your data.
7. How Long We Keep Your Data
- Booking and transaction data: Up to 7 years (for tax/legal compliance)
- Contact forms and inquiries: Up to 12 months
- Newsletter subscriptions: Until you unsubscribe
You may request deletion of your data anytime (see Section 9).
8. How We Protect Your Information
We implement strong technical and organizational security measures, including:
- SSL encryption
- Secure payment integrations
- Firewall-protected hosting
- Access control and regular backups
9. Your Rights Under GDPR
As an EU resident, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Request a copy of your data (data portability)
To exercise your rights, email us at [email protected].
10. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.
11. External Links
Our website may link to third-party websites (e.g., Instagram, Facebook). We are not responsible for their privacy practices and encourage users to review their policies.
12. Updates to This Policy
We may update this Privacy Policy as needed. The latest version will always be posted on our website with the effective date clearly shown. Major changes will be communicated via email or on our homepage.
13. Website Design and Development
This website was built and designed by Jahidul Islam Imran, a professional web designer and digital marketer.
All web elements, structure, and styling are custom-created for Portugal Trip Guide to ensure an optimal user experience and modern design.
14. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us:
📧 Email: [email protected]
📞 Phone / WhatsApp: +351 966 736 200
🌐 Website: https://portugaltripguides.com
📱 Facebook: facebook.com/portugaltripguide
📷 Instagram: instagram.com/portugaltripguides